1 Introduction
This Privacy Policy explains how 788bingo — the online gaming platform accessible at 788bingo.app — collects, uses, stores, and protects the personal information you provide when you register an account, make transactions, play games, or otherwise interact with our platform.
At 788bingo, we know that trust is earned, not just claimed. Filipino players who sign up with us are sharing real personal details — their names, mobile numbers, GCash accounts, and more. That information deserves to be handled responsibly, and this policy is our commitment to doing exactly that.
By creating a 788bingo account or using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions about anything written here, our support team is available around the clock to help you.
This policy applies to all 788bingo players in the Philippines. It covers data collected through the website, any browser-based mobile experience, and communications through our support channels. 788bingo does not operate a native mobile app — our platform runs in your mobile browser.
2 What Data We Collect
788bingo collects personal data in the following categories. We collect only what is necessary for the purposes described in this policy — nothing more.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Registration form, identity verification |
| Contact Data | Mobile number, email address | Registration form, account updates |
| Financial Data | GCash number, Maya account, bank account details, card details (partial) | Deposit and withdrawal forms |
| Transaction Data | Deposit and withdrawal history, game results, bet records | Automatically generated through platform activity |
| Technical Data | IP address, device type, browser type, operating system | Automatically collected on login and browsing |
| Usage Data | Pages visited, games played, session duration, click patterns | Automatically collected through platform interaction |
| Communications Data | Support messages, chat logs, feedback submitted | When you contact 788bingo support |
788bingo does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, or health data unless specifically required for identity verification purposes and where permitted by Philippine law.
From Bacolod to Batangas — 788bingo protects the personal data of Filipino players wherever they play.
3 How We Use Your Data
788bingo uses the personal data we collect for the following specific purposes:
- Account Management: To create and maintain your 788bingo account, authenticate your identity on login, and communicate with you about account-related matters such as security alerts or verification requests.
- Payment Processing: To process deposits you make via GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank, or Visa/Mastercard, and to process withdrawals back to your verified payment method.
- Identity Verification and Compliance: To verify your age (minimum 21 years), confirm your identity in accordance with applicable anti-money laundering (AML) and know-your-customer (KYC) requirements under Philippine law.
- Fraud Prevention and Platform Security: To detect and prevent fraudulent activity, unauthorised account access, collusion between players, bonus abuse, and other security threats to the platform and its users.
- Game Delivery: To provide you access to the games and features available on 788bingo, including Tongits, Pusoy, sports betting markets, and the VIP Club.
- Customer Support: To respond to your inquiries, resolve disputes, and handle complaints efficiently through our 24/7 support team.
- Platform Improvement: To analyse how players use 788bingo and identify areas where the experience can be improved, using aggregated and anonymised data where possible.
- Legal and Regulatory Obligations: To comply with applicable Philippine laws, court orders, regulatory requirements, or lawful requests from government authorities.
- Marketing Communications (opt-in): If you have opted in to receive promotional messages from 788bingo, we may send you updates about bonuses, tournaments, and new features. You can opt out of these communications at any time through your account settings.
788bingo does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. If you believe an automated process has affected your account unfairly, contact our support team to request a manual review.
4 Legal Basis for Processing
788bingo processes your personal data under the following legal bases, in accordance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its implementing rules and regulations:
- Contractual Necessity: Processing your data is necessary to perform our obligations under the Terms and Conditions you agreed to when registering — including account creation, payment processing, and game delivery.
- Legal Obligation: We are required by Philippine law to collect and retain certain data for AML compliance, KYC verification, and regulatory reporting to relevant authorities.
- Legitimate Interests: 788bingo has legitimate interests in maintaining the security of the platform, preventing fraud, and improving the service for all players — provided these interests do not override your rights and freedoms.
- Consent: For optional activities such as marketing communications, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Manila Bay sunsets and secure data handling — 788bingo keeps your information as safe as the view is beautiful.
5 Sharing Your Data
788bingo does not sell, rent, or trade your personal data to third-party marketers or advertisers. Full stop. We share data only where strictly necessary for the following purposes:
- Payment Service Providers: When you deposit or withdraw, your financial data is shared with the relevant payment provider (GCash, Maya, your bank, etc.) to complete the transaction. These providers operate under their own privacy policies and are bound by their own regulatory obligations.
- Identity Verification Services: We may use third-party identity verification services to confirm your identity and age as part of our KYC process. These providers receive only the minimum data required to perform the verification.
- IT and Hosting Providers: Our platform infrastructure relies on third-party hosting and technical service providers who may process data on our behalf. These providers are bound by data processing agreements that require them to handle your data securely and only as instructed by 788bingo.
- Fraud Prevention Services: We may share data with fraud prevention and security service providers to protect the platform and its players from financial crime and security threats.
- Regulatory and Legal Authorities: 788bingo will disclose personal data to government agencies, regulatory bodies, or law enforcement when required to do so by applicable Philippine law, court order, or regulatory directive.
- Business Transfers: In the event of a merger, acquisition, or sale of 788bingo assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.
When we share your data with third-party service providers, we ensure they are contractually bound to process it only for the purposes we have specified, to maintain appropriate security measures, and not to share it further without authorisation from 788bingo.
6 Payment Data & Financial Information
Given that 788bingo handles real-money transactions in Philippine Peso (₱), the security and responsible handling of your financial data is a top priority. Here is specifically how we handle payment-related information:
- Full GCash or Maya account numbers are not stored in plain text on 788bingo's servers. Payment processing is handled through secure, tokenised connections with payment providers.
- Bank account numbers and card details used for deposits or withdrawals are stored only with the minimum retention necessary for transaction records and in encrypted form.
- 788bingo verifies that withdrawal requests are sent only to payment methods registered in the account holder's own name — not to third-party accounts — to protect against fraud.
- All financial transactions are logged for regulatory compliance, fraud monitoring, and dispute resolution purposes.
If you ever notice an unauthorised transaction on your 788bingo account, contact our support team immediately. We can freeze the account and begin an investigation within the hour. The sooner you report it, the better we can protect you.
7 Cookies & Tracking Technologies
788bingo uses cookies and similar tracking technologies to operate and improve the platform. Here is a plain-language breakdown of what we use and why:
- Essential Cookies: These are required for the platform to function. They keep you logged in during a session, maintain your game state, and remember your language and currency preferences. You cannot opt out of essential cookies without affecting platform functionality.
- Analytical Cookies: These help us understand how players use 788bingo — which pages are visited most, how long sessions last, and where players encounter issues. This data is used in aggregate and anonymised form to guide platform improvements.
- Security Cookies: Used to detect and prevent fraudulent access attempts, protect against CSRF attacks, and monitor for unusual account activity patterns.
- Preference Cookies: Store your settings and preferences — such as notification preferences or display options — so you don't have to reset them every visit.
You can manage cookie preferences through your browser settings. Blocking certain cookies may affect how parts of the 788bingo platform function. We do not use cookies to track you across unrelated third-party websites.
From Siargao's waves to every corner of the Philippines — 788bingo keeps your data secure no matter where you play from.
8 How Long We Keep Your Data
788bingo retains your personal data for as long as necessary to fulfil the purposes described in this policy, or as required by applicable Philippine law. In practice, this means:
- Active Account Data: Retained for the full duration your 788bingo account is active, plus a post-closure period as required by law.
- Transaction Records: Financial transaction records — deposits, withdrawals, game results — are retained for a minimum of five (5) years following the transaction date, in line with AML and tax record-keeping obligations under Philippine law.
- Identity Verification Documents: Retained for a minimum of five (5) years following account closure, or longer if required by regulatory authorities.
- Support Communication Logs: Retained for up to three (3) years following the resolution of the relevant inquiry or dispute.
- Technical and Usage Data: Retained in aggregated, anonymised form for platform analytics purposes. Individual-level technical data is typically retained for no longer than two (2) years.
When data is no longer required and the retention period has expired, 788bingo securely deletes or anonymises it so that it can no longer be linked back to you.
9 How We Protect Your Data
788bingo takes data security seriously and has implemented technical and organisational measures appropriate to the risk posed by processing your personal information. These include:
- Industry-standard TLS (Transport Layer Security) encryption for all data transmitted between your device and the 788bingo platform.
- Encryption at rest for sensitive stored data, including financial account details and identity documents.
- Strict access controls ensuring that only authorised 788bingo personnel with a legitimate need can access personal data — and only to the extent necessary for their role.
- Regular internal security reviews and vulnerability assessments of the platform infrastructure.
- Monitoring systems that detect and alert on unusual account activity, suspicious login attempts, and potential data breaches in real time.
Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights or interests, 788bingo will notify affected players and the relevant Philippine authorities in accordance with the requirements of the Data Privacy Act of 2012.
You also play a role in keeping your account secure. Use a strong, unique password for your 788bingo account, never share your login credentials with anyone, and enable any additional security features available in your account settings. If you suspect your account has been compromised, contact support immediately.
10 Your Data Privacy Rights
As a Filipino data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 788bingo. We take these rights seriously and will respond to requests within the timeframes required by law.
You have the right to request a copy of the personal data that 788bingo holds about you. We will provide this in a readable format within a reasonable timeframe upon receipt of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic details like contact information, you can update these directly through your account settings. For identity-verified data, a formal request to support is required.
You may request the deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent and there is no other legal basis for processing, or where the data has been unlawfully processed. Note that certain data must be retained to comply with Philippine legal and regulatory requirements even after account closure.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can opt out of marketing communications through your account notification settings or by contacting support.
Where processing is based on your consent or a contract, and the processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used format. Contact support to submit a portability request.
If you believe 788bingo has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). We encourage you to contact us first so we can attempt to resolve the matter directly.
To exercise any of the above rights, contact our support team at support@788bingo.app. We will acknowledge your request within 72 hours and aim to fulfil it within 30 days, subject to identity verification and any applicable legal limitations.
11 Minors & Age Restrictions
788bingo is strictly for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. Registration requires confirmation of age, and 788bingo reserves the right to request identity documents to verify a player's date of birth at any time.
If we discover or are notified that a player under 21 has registered an account on 788bingo, we will immediately suspend the account, delete the associated personal data to the extent permitted by law, and return any deposited funds to the originating payment method. Any winnings generated by an underage player will be forfeited.
If you are aware of a minor who has accessed the 788bingo platform, please notify us at support@788bingo.app so we can investigate and act immediately.
12 Changes to This Privacy Policy
788bingo may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page.
- Display a notice to logged-in players on their next visit where the changes are material to how their data is used.
- For significant changes — such as new categories of data collection or new sharing arrangements — provide advance notice where practicable.
We encourage you to review this policy periodically. Continued use of 788bingo after an updated policy has been posted constitutes your acceptance of the changes, where permitted by the Data Privacy Act of 2012.
13 Contact & Data Privacy Inquiries
For any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to the 788bingo team through the following:
support@788bingo.app
Mark subject: "Privacy Request"
Acknowledgement within 72 hours
Full response within 30 days
For general platform questions and account support, visit our FAQ page. For information about your rights under our Terms of Service, see the Terms and Conditions.